Help Centre

499 bit FAQ — Deposits, Withdrawals and Account

From deposits and withdrawals to security, account management and casino games — this page has direct answers to the first questions that come to mind when using 499 bit. If you cannot find your question, ask via 24/7 live chat.

Payment

How to deposit

Depositing at 499 bit is simple and fast. Use any mobile wallet — bKash, Nagad, Rocket or Upay — to add balance to your account in just a few minutes. You will find the deposit option after you log in to 499 bit.

Log in to 499 bit, go to the deposit page and select Nagad as your payment method. Send money to the specified number via Nagad and enter the transaction ID in the form. Your balance is usually credited within a few minutes. Please note — the minimum deposit amount is ৳100.

499 bit currently accepts deposits through bKash, Nagad, Rocket and Upay — four mobile wallets. These are the most widely used mobile financial services in Bangladesh, so you can make payments easily from any Android or iOS phone.

The minimum deposit at 499 bit to play slot games or any other game is ৳100, and this applies to all payment methods. You can start playing with a small budget, so new players can try it out without difficulty.

499 bit does not charge any deposit processing fee. However, your mobile wallet provider (bKash, Nagad or others) may apply their own Send Money charges according to their terms — that is determined by the respective service's conditions and has nothing to do with 499 bit.

Yes, new members receive a 200% bonus on their first deposit, up to ৳8,000. For example, if you deposit ৳1,000 you get a ৳2,000 bonus, making your total balance ৳3,000 — and once you complete a wager of 25 times the bonus amount (৳2,000 × 25 = ৳50,000), you can withdraw your winnings.
Security

Security and privacy

Protecting your information and funds is a priority at 499 bit. Read the questions below to keep your account safe — especially about identifying fake sites and not sharing your OTP. For more details, read the privacy policy.

Yes. 499 bit uses SSL encryption across the entire site, which keeps all data exchanged between your browser and the server secure. Your name, mobile number, password and payment details are never stored as plain text.

Always check that your browser's address bar shows https://499-bit.cam. Phishing sites often make slight spelling changes to the domain (such as 499bit or 499-bitt). If you are unsure, type the URL directly or ask via live chat. Do not log in by clicking on unfamiliar links.

Never. No 499 bit staff member or support team will ever ask for your OTP, bKash PIN, Nagad PIN or password. If anyone asks for this information — by phone, message or any other means — it is a scam. Disconnect immediately and report it via live chat.

Change your password as soon as possible and inform 499 bit's 24/7 live chat. The support team will review your account activity and take the necessary steps. To stay safe in the future, use only your own device and avoid logging in over public Wi-Fi.
Withdraw

How to withdraw

Withdrawing from 499 bit is straightforward and transparent. Below are answers to the most frequently asked questions about timing, conditions and minimum amounts.

Withdrawal requests from 499 bit to bKash, Nagad, Rocket or Upay are usually processed within 30 minutes to 3 hours. In most cases it happens faster than that. During peak hours or system maintenance it may take a little longer.

Yes, but you need to meet the conditions. For the welcome bonus, you can withdraw once you have completed a wager of 25 times the bonus amount. Each bonus has its own wagering requirement — read it carefully before claiming the bonus.

The minimum withdrawal amount at 499 bit is ৳800. This is the same for all withdrawal methods (bKash, Nagad, Rocket, Upay). If your balance is below this amount you cannot submit a withdrawal request — so apply once your balance is sufficient.

Yes. For security and fraud prevention, 499 bit only sends withdrawals to the mobile wallet number provided at the time of registration. Withdrawals to third-party wallets are not allowed — so open your account with a wallet number that is registered in your name and that you use yourself.

It may be possible to cancel a request before processing begins — but this depends on the status of the request. Contact 499 bit's 24/7 live chat quickly to make a decision. Once a payment has been sent it cannot be reversed.
Account

Member account

Opening a new account, forgotten password or login problems — this section has answers to all account-related questions. Also visit the VIP page to learn about the 499 bit VIP programme.

A username should generally consist of English letters and numbers, and a username already taken cannot be used. Create a password of at least 8 characters, combining uppercase letters, lowercase letters and numbers. Avoid simple passwords (such as 123456).

Click the "Forgot password?" option on the login page. Enter your registered mobile number or email — an OTP will be sent there. Verify the OTP and set a new password. If you do not have access to that number or email, contact support via live chat.

A few common reasons: incorrect username or password, Caps Lock being on, or the account being temporarily locked after several failed attempts. Clear your browser cache and try again. If the problem persists, contact 499 bit support via live chat.

You must be at least 21 years old to sign up and play at 499 bit. Provide your correct date of birth during registration. Minors or anyone under 21 are not permitted to open an account, and any such account may be cancelled.

No. Under 499 bit's rules, each person may open only one account. If multiple accounts are found belonging to the same person, all accounts may be cancelled and balances forfeited. Please read the Terms and Conditions for more details.
Games

Casino & Table Games

From live dealer Baccarat to Teen Patti to Roulette — 499 bit Casino has a wide variety of games. Basic questions are answered below.

In live dealer games, a real dealer runs the game from a studio via high-definition cameras and you watch it live on your screen. You can also chat with the dealer. Several studios including Evolution and Pragmatic Play Live provide live tables at 499 bit.

In Baccarat you bet on "Player", "Banker" or "Tie". The dealer deals two hands of cards. Whichever hand's total card value is closest to 9 wins. 10s and face cards are worth zero; Ace = 1. For two-digit totals only the last digit counts (e.g. 15 = 5). It is one of the simplest and most popular casino games.

Yes. Teen Patti is a three-card poker-style game from South Asia where the best card combination wins. Andar Bahar is a simple card game — one card is revealed and you bet on which side, Andar or Bahar, the next card of the same value will appear. Both are available in the 499 bit live casino section.

Roulette is quite straightforward. A ball is released onto a spinning wheel and you bet on where it will land — a specific number, a group of numbers, a colour (red or black) or odd/even. Start with simple bets (colour or odd/even) and gradually get familiar with the different bet types.

499 bit's live tables offer a range of betting limits from low to high. There are low-limit tables for players with smaller budgets and high-limit VIP tables for experienced players. Each table's limits are shown in the game lobby before you sit down, so you can decide in advance.

Join 499 bit Now

200% bonus on your first deposit, up to ৳8,000 — for players aged 21+.

Go to the 499 bit Login page
Need Help?

If you didn't find an answer to your question

If you can't find the answer to your question on this FAQ page, the 499 bit support team is always available — any time of the day or night.

24/7 Live Chat
Click the live chat icon on any page of the site. Support is available in both Bengali and English. Responses are usually received within a few minutes.
Email Support
For complex issues or detailed complaints, write to us by email. You can write in either Bengali or English. The support team will reply as soon as possible.
Responsible Gaming
For advice on setting play limits or taking a break, visit the Responsible Gaming page.